Privacy Policy

General

This privacy policy covers jfefood.com and all subdomains. You can access our website home page and browse our site without disclosing your personal data. However, while visiting the JFE Franchising (Snowfox USA) site, we may ask you to register and/or provide information that personally identifies you (“Personal Information”) for the purpose of interacting with our site, including, for example, when you ask for information, enter a contest, order subscriptions, or download material. This policy describes how JFE Franchising (Snowfox USA) will use your Personal Information if you choose to share your Personal Information with JFE Franchising (Snowfox USA). JFE Franchising (Snowfox USA) uses your Personal Information to help you quickly find goods, services or information on the site and to continue to communicate with you regarding goods or services you may be interested in. We provide your Personal Information to our email service provider, with whom we have a written confidentiality agreement to protect such information. We may track the domains from which this site is visited and use that data to analyze for trends and statistics, and then discard it. If you choose not to have your Personal Information used as a basis for further contact with you by JFE Franchising (Snowfox USA), you may “opt out”. If you choose not to give us your Personal Information, you can still use most of this site. You merely will not be able to access areas that require registration.

Children’s Privacy

JFE Franchising (Snowfox USA) does not knowingly collect, use or disclose personal data from children and does not provide services designed to allow children to make their personal information available online. Nor does JFE Franchising (Snowfox USA) take specific steps to protect the privacy of children who disclose their personal data to it. If you are under the age of 13, you should not disclose your personal data to JFE Franchising (Snowfox USA).

What personal information do jfefood.com and its subdomains collect from me?

Our website collects information in several ways. Some personal information is gathered when you register. During registration, our site asks you for a username, password, your name, telephone number, email address, company name, and address. To register, you must provide all this information. Once you register you are no longer anonymous to jfefood.com or its subdomains and can take full advantage of the site.

In addition, we keep copies of information you submit when you send email feedback to the site, ask a technical question, or report a problem. If you contact us in writing through our site, we may keep a record of that correspondence. We also occasionally ask users to complete surveys that we use for research purposes.

We do not intend to collect any sensitive personal information on our website and therefore you should not include any sensitive personal information (e.g., data relating to your health, finances, sexual orientation, religion, racial or ethnic origin, political opinions) on your profile or otherwise on our website.

 

 

What are cookies and how do jfefood.com and its subdomains use them?

A cookie is an element of data that a website can send to your browser, which may then store it on your system. Some JFE Franchising (Snowfox USA) pages may use cookies so that we may better serve you when you return to our site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Different browsers offer different ways to manage, limit, or delete the kind of cookies that may be placed on your system. When you choose a browser, you may want to consider these issues.

Our website uses a session cookie to enable e-commerce functionality. When you enter the JFE Franchising (Snowfox USA) website, a cookie is sent to your browser. The cookie is stored by your browser and written to your electronic device storage. This cookie contains a number generated by the JFE Franchising (Snowfox USA) web server. It is used to uniquely identify your browser for the duration of your visit to the JFE Franchising (Snowfox USA) site. This cookie can be used to gather information about your username, persistent login information and your preferred website country and language.

jfefood.com also uses cookies from third party providers, to track general user behavior, which is used to provide a better overall customer experience. No personally identifiable information is stored or tracked using this cookie. Any ‘do not track’ signals would be received and handled by such third party.

These cookies are like locker keys in that, as you interact with our site, information is stored for you in a locker on the JFE Franchising (Snowfox USA) server. A cookie is the key to this locker and the information contained within. Because these keys are unique to you, they ensure that your information is secured and cannot be accessed by anyone else.

After 2 years, or when you clear your cookies, the cookie within your browser and the corresponding data will be deleted and your session ended.

How do jfefood.com and its subdomains use my information?

Our primary goal in collecting personal information is to provide you with customized and relevant information when you visit the site. We also research our users’ demographics, interests, and behavior based on the information provided to us through registration, during a promotion, from our server log files or from surveys. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis. We also use your information for the purposes of occasional direct marketing activities. For more information about how we use this information, and with whom it may be shared, see below.

Who is collecting information?

When you are on our website and are asked for personal information, you are providing that information to JFE Franchising (Snowfox USA) or its parent company, Snowfox Group, alone, unless it is specifically stated otherwise. Please be aware that our site has links to other sites which may collect personally identifiable information about you. The information practices of those websites linked to jfefood.com, other than any jfefood.com subdomains, are not covered by this privacy policy. If you access any third-party sites from our website, you do so entirely at your own risk.

With whom does jfefood.com and its subdomains share my information?

Information collected about you via our website will be used only within JFE Franchising (Snowfox USA) or its parent company, Snowfox Group, except as described herein. JFE Franchising (Snowfox USA) never sells, rents, or gives away information that personally identifies customers to third parties except in the case where one or more of our businesses may be outsourced and the provision of such information is an essential part of the service requirement. For example, JFE Franchising (Snowfox USA) may utilize the services of a software services provider to send targeted marketing materials to you and other JFE Franchising (Snowfox USA) customers. Under such circumstances, the security and confidentiality of personal information would form part of the legal agreement between us and the supplier. From time to time, we may release aggregated marketing statistics to business partners, or may use these in press releases, advertising, or published reports. We would only personally identify you or any other customer in such press releases, advertising, or reports with prior consent. JFE Franchising (Snowfox USA) may also disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) JFE Franchising (Snowfox USA) rights or property, other jfeood.com users, or anyone else that could be harmed by such activities. In addition, JFE Franchising (Snowfox USA) may disclose user information when we believe in good faith that the law requires it.

JFE Foods (Snowfox USA) collects personal information from our end users for the purpose of fraud detection and prevention and will share the personal information with a third-party service provider for such purpose.

What are my choices regarding collection, use, and distribution of my information?

We may, from time to time, send you email regarding our products and services that we believe may be of interest to you. Only jfefood.com or its subdomains (or agents working on behalf of jfefood.com and its subdomains under confidentiality agreements) will send you these direct mailings. If you do not want to receive email messages from us, you can easily opt out of our emails using the “Unsubscribe” link in the footer of our marketing emails. If you do not wish to receive other forms of direct mail promotions from us, then please contact JFE Franchising (Snowfox USA) by calling 1-713-463-7777.

What is jfefood.com and its subdomains’ policy on allowing me to update, correct, or delete my personally identifiable information?

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified, amended, or completed by calling 1-713-463-7777.

How do jfefood.com and its subdomains protect account, financial, or credit card information?

The transmission of information via the internet is not always completely secure. We cannot guarantee the security of your personal information transmitted to our site; and any transmission is at your own risk. Once we have received your personal information, we do employ security features to try to prevent unauthorized access.

Whenever sensitive information is sent to or from our website, we receive that information from your browser, or present it to you, using industry-standard SSL (secure socket layer) encryption. We also encrypt and never store customer credit card information.

What security precautions are in place to protect the loss, misuse, or alteration of my information?

JFE Franchising (Snowfox USA) has implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law, regulation or by a court of competent jurisdiction or a duly authorized administrative or legislative authority. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. JFE Franchising (Snowfox USA) will not “transfer” accounts among customers. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal or business information if you share a computer with someone else or are using a computer in a public place.

Notice to European Union Customers

If you purchase Products from JFE Foods (Snowfox USA), your data will be transferred to the United States of America. Any data transferred will be only such data as is necessary for the performance of the contract between you and JFE Foods (Snowfox USA).

Site Technologies

JFE Franchising (Snowfox USA) does not provide the technologies used to build its site, and therefore neither recommends nor endorses the same. Any information regarding identified technologies, their capabilities, limitations, applications, etc., should be sought directly from their manufacturers. JFE Franchising (Snowfox USA) hereby disclaims any rights to trademarks, service marks, trade names, logos, copyrights, patents, domain names or other intellectual property interests of third parties.

Policy Changes

JFE Franchising (Snowfox USA) reserves the right to change this Privacy Policy at any time. Accordingly, we encourage site users to review this Privacy Policy periodically. We reserve the right to send a notice via email to the email account we have on file of any material change to this Privacy Policy. We will post any revisions to this Privacy Policy on our website and will provide a paper copy to you upon your request. Please review the Privacy Policy on our website or email us at info@jfefood.com to request a copy. The most current version of this Privacy Policy will be posted at www.jfefood.com. If a user continues to use the site after we change this Privacy Policy, then user accepts all such changes.

Disputes Regarding use of personally Identifiable Information

Any claim, dispute or controversy (whether in contract, tort or otherwise, whether statutory, common law or equitable and whether pre-existing, present or future) against JFE Franchising (Snowfox USA), its agents, employees, affiliates, successors and assigns, relating to this Privacy Policy will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Any arbitration will be conducted before a single neutral arbitrator and will be limited solely to the dispute between you and JFE Franchising (Snowfox USA). The arbitration will be conducted in Houston, Texas, or by telephone or online, as determined by the arbitrator. Any award of the arbitrator will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. If any claim, dispute or controversy is not subject to binding arbitration, you agree that the exclusive jurisdiction for that claim, dispute or controversy will be the state and federal courts located in Houston, Texas, that you will not file any action or proceeding in any other jurisdiction; and that you waive any argument that Houston, Texas is an inconvenient forum.

Limitation of Liability

JFE FRANCHISING (SNOWFOX USA) IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR PHYSICAL/EMOTIONAL DISTRESS DAMAGES. IN NO EVENT WILL JFE FRANCHISING (SNOWFOX USA)’ LIABILITY FOR DIRECT DAMAGES EXCEED $50.

Miscellaneous

If you have any questions or comments about our privacy practices, and the use of cookies, please send email to: info@jfefood.com.